Meet Smoky: the insurance industry’s first therapy dog ambassador – and why it matters


The formula these characters pursue is broadly consistent: make a low-engagement product memorable, reduce the anxiety associated with buying insurance, and build enough brand affinity that consumers choose one largely interchangeable product over another. GEICO does not rely on a single mascot, deploying the Cavemen, Maxwell the Pig and Caleb the Camel across different demographics and emotional registers, with each character extending the brand’s reach into audiences a single mascot could not serve.



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